PRIVACY POLICY

Last Updated: 2025-12-12

Welcome to [ZGF Group] ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [usa@zgfgroup.com].

This Privacy Policy applies to all information collected through our website (www.zgfgroup.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services. The personal information we collect may include the following:

  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

  • Personal Data: Such as name, email address, postal address, phone number, and other similar contact data.

  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. (Note: All payment data is typically stored by our payment processor, such as Stripe or PayPal, and you should review their privacy policies).

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Services for a variety of business purposes described below:

  • To facilitate account creation and logon process.

  • To send administrative information to you (e.g., updates on terms, conditions, and policies).

  • To fulfill and manage your orders (payments, returns, and exchanges).

  • To deliver and facilitate delivery of services to the user.

  • To respond to user inquiries and offer support.

  • To send marketing and promotional communications (you can opt-out of our marketing emails at any time).

  • To protect our Services (for example, fraud monitoring and prevention).

  • To comply with legal obligations or respond to legal requests.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our CookiePolicy.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will eitherdelete or anonymize such information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain rights under applicable data protection laws (such as the GDPR in Europe or the CCPA in California). These may include the right to:

  • Request access and obtain a copy of your personal information.

  • Request rectification (correction) or erasure (deletion) of your personal information.

  • Restrict or object to the processing of your personal information.

  • Data portability (transferring your data to another service).

  • Withdraw your consent at any time (where we rely on consent to process your data).

To make such a request, please use the contact details provided below.

8. UPDATES TO THIS POLICY

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at:

Email: [usa@zgfgroup.com]

 

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